Privacy Policy
Studio Create is committed to ensuring that your privacy is protected. This privacy policy explains how we use the information we collect about you, how you can instruct us if you prefer to limit the use of that information and procedures that we have in place to safeguard your privacy.
- 1. The information we collect and how we use it
- 1.1. When you contact us we need to know your name, postal address, e-mail address and telephone number so that we can reply to you. We may also need to know your credit card details when making an online payment to us so that we can process the payment.
- 1.2. The relevant information is then used by us, our agents and sub-contractors to process your enquiry or payment and to communicate with you in general.
- 1.3. We may also use aggregate information and statistics for the purposes of monitoring website usage in order to help us develop the website and our services. These statistics will not include information that can be used to identify any individual.
- 1.4. We, and our associated companies, may also wish to provide you with information about special features of our website or any other service or products we think may be of interest to you. We will only provide you with this information if you have confirmed that you are happy to receive it when sending your details to us.
- 2. Our use of cookies and other information gathering technologies
- 2.1. A cookie is data that is stored on your computer that is revealed to the website controller when you access the relevant site.
- 2.2. We may use cookies from time to time on this site to monitor usage. We do not use cookies to collect any further personal information when you use this site.
- 2.3. It is possible to configure your web browser not to accept cookies. Please refer to your browser support for guidance on how to do this.
- 3. How we protect your information
- 3.1. The internet is not a secure medium. However we have put in place various security procedures as set out in this policy.
- 3.2. The servers are protected by a leading brand Enterprise firewall, and website data are backed up daily and held securely offsite. These hardware and software systems are monitored on a 24/7 basis 365 days per year
- 3.3. The Company use SSL encryption to protect the security of any sensitive data transmitted to us via the website. However if you supply information to us by other means such as email this is done at your own risk.
- 3.4. We also keep your information confidential. Our internal procedures cover the storage, access and disclosure of your information. If you require any further information on these procedures please contact us at solutions@studiocreate.com.
- 4. Sale of business
- 4.1. If our business is sold or integrated with another business your details may be disclosed to our advisers and any prospective purchasers and their advisers and will be passed on to the new owners of the business subject to terms of confidentiality no less onerous than those contained in this policy.
- 5. Updating your details
- 5.1. If any of the information that you have provided to us changes, for example if you change your e-mail address, name or payment details please let us know the correct details by sending an e-mail to solutions@studiocreate.com or by sending a letter addressed to Studio Create, 2 The Norwich Business Park, Whiting Road, Norwich, NR4 6DJ.
- 6. Your consent
- 6.1. By submitting personal information to us, including sensitive personal information, you consent to the use of that information as set out in this policy. If we change our privacy policy we will post the changes on this page so that you may be aware of the information we collect and how we use it at all times.
- 6.2. When you provide personal information about other individuals, you do so on the basis that the other individual has consented and agreed to the processing of the relevant personal data in accordance with this policy.
- 6.3. Owing to the global nature of the Internet infrastructure, the information you provide may be transferred in transit to countries outside the European Economic Area that do not have similar protections in place regarding your data and its use as set out in this policy. However, we have taken the steps outlined above to try to improve the security of your information. By submitting your information you consent to these transfers.
- 7. How to contact Studio Create
- 7.1. We welcome your views about our website and our privacy policy. If you would like to contact us with any queries or comments please send an e-mail to solutions@studiocreate.com.